Terms of Service

Last updated: May 18, 2026

1. Acceptance of Terms

By accessing or using the AltSleep platform ("A|T"), including our website, mobile application, hub hardware, and wearable devices, you agree to be bound by these Terms of Service. If you do not agree, do not use our services.

2. Description of Service

A|T is a sleep and wellness platform that works with compatible Sleep Number® beds. We provide:

• A dedicated hub that connects to your bed via Bluetooth
• Wellness trend tracking through compatible wearable rings
• Smart bed pressure control and automation
• Sleep quality analysis and wellness insights

Important: A|T is a wellness platform, NOT a medical device. We provide observations and patterns, never diagnoses. Consult a qualified healthcare professional for medical advice, diagnosis, or treatment.

3. Eligibility

You must be at least 18 years old and own or have authorized access to a Sleep Number® bed to use our services. Sleep Number® is a registered trademark of Sleep Number Corporation. A|T is not affiliated with, endorsed by, or sponsored by Sleep Number Corporation.

4. Accounts

You are responsible for maintaining the security of your account credentials. You must provide accurate information during registration. One account per person; partner accounts are available as add-on subscriptions.

5. Hardware Warranty

A|T hardware includes a 1-year limited warranty against manufacturing defects. Damage from misuse, water exposure, or unauthorized modification is not covered. Replacement devices are available at cost through our exchange program.

6. Data & Privacy

Your health data belongs to you. See our Privacy Policy for full details on data collection, storage, and sharing practices. Key points:

• We collect heart rate, blood oxygen, motion, and sleep data from your wearable
• Data is stored securely and can be exported or deleted at your request
• We will never sell your data without your explicit, informed consent

7. Wellness Disclaimer

A|T is designed for general wellness purposes only. Our sleep quality scores, health trend observations, and wellness reports are informational and are NOT medical advice, diagnosis, or treatment. A|T does not diagnose, treat, cure, or prevent any medical condition. Always consult a qualified healthcare provider for medical concerns.

If you experience a medical emergency, call 911 (or your local emergency number) — do not rely on A|T alerts.

8. Acceptable Use

You agree not to:

• Reverse-engineer the hub firmware or communication protocols for commercial purposes
• Use automated tools to scrape or abuse our APIs
• Share your account or activation codes with unauthorized parties
• Modify hub hardware in ways that could cause safety hazards

9. Termination

We may suspend or terminate your account for violation of these terms, non-payment, or abusive behavior. You may terminate your account at any time by contacting support.

10. Limitation of Liability

To the maximum extent permitted by law, A|T's total liability shall not exceed the amount you paid for the service in the 12 months preceding the claim. We are not liable for indirect, incidental, or consequential damages.

11. Changes to Terms

We may update these terms periodically. Material changes will be communicated via email or in-app notification at least 30 days before taking effect.

12. Contact

Questions about these terms? Email us at [email protected].